Privacy Policy
Charles Price & Co
Effective Date: 27/03/2025
1. Introduction
Charles Price & Co (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
• Personal Identifiers: Name, address, phone number, email address.
• Business Information: Company name, job title, and related details.
• Financial Information: Payment details for invoicing purposes.
• Communications: Emails, correspondence, and call recordings (where applicable).
• Technical Data: IP address, browser type, and usage details when visiting our website.
3. How We Collect Your Data
We collect your personal data in the following ways:
• Directly from you (e.g., when you contact us, sign up for services, or complete a form).
• Through automated technologies (e.g., cookies on our website).
• From third-party sources (e.g., business partners or public databases).
4. How We Use Your Data
We use your personal data for the following purposes:
• To provide and manage our services.
• To communicate with you, including responding to inquiries.
• To process payments and invoices.
• To comply with legal and regulatory requirements.
• To improve our website, services, and client experience.
• For marketing purposes (where permitted).
5. Lawful Basis for Processing
We process your data under the following legal bases:
• Contractual Obligation: Where processing is necessary to fulfill a contract with you.
• Legal Compliance: To meet legal or regulatory requirements.
• Legitimate Interest: Where it is necessary for our business operations and does not override your rights.
• Consent: Where you have given explicit consent (e.g., for marketing communications).
6. Data Sharing & Disclosure
We do not sell your personal data. However, we may share it with:
• Trusted third-party service providers (e.g., IT support, payment processors).
• Legal or regulatory authorities when required by law.
• Business partners or affiliates where necessary for service delivery.
All third parties are required to handle your data securely and in compliance with UK data protection laws.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymise your data.
8. Your Rights
Under the UK GDPR, you have the following rights:
• Access – Request a copy of the personal data we hold about you.
• Rectification – Request corrections to inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”) – Request deletion of your data under certain circumstances.
• Restriction – Request to limit processing of your data.
• Objection – Object to processing based on legitimate interests or direct marketing.
• Data Portability – Request transfer of your data to another organisation.
To exercise any of these rights, please contact us at [insert email]. We may need to verify your identity before processing your request.
9. Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. However, no online transmission is completely secure, and we encourage caution when sharing information online.
10. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Charles Price & Co
85 Great Portland Street
Email: info@charlespriceandco.com
Phone: 0204 553 8832
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.